Privacy Policy

This Privacy Policy (“Privacy Policy”) explains how we collect, use, disclose, and process your information when you use any website, plugin, extension, add-on, app, service, software, API or any other products or features owned, operated, branded or offered by Cartsera (“Cartsera” or the “Service”). For the purposes of this Privacy Policy, “we” or “us” refers to Cartsera. Please read this Privacy Policy carefully.

By accessing or using the Service, you acknowledge you have been informed of and consent to our practices with regard to your personal information and data.

1. Information we collect

We collect information about you when you provide it to us, when you use our Service, and from other sources, as further described below.

1.1. Information you provide to us directly

We collect information when you create an account to use our Service or communicate with us. This includes:

Account Information

Cartsera collects identifiers, such as your name and email address, when you sign up for an Cartsera account or to receive information about our Service.

Payment Information

We collect your payment information if you seek to access any paid Cartsera products and services.

Communication Information

If you communicate with us, we collect your name, contact information, and the contents of any messages you send.

1.2. Information we receive from your use of the Service

When you use the Service, we also receive certain technical information automatically. This includes:

Device Information

Your device or browser automatically sends us information about when and how you install, access, or use our Service. This information may include your device type, browser information, operating system information, and mobile network or ISP. This information may depend on your settings and the type of device you use to access the Service.

Log Information

We collect information about how our Service is performing, including your IP address, browser type and settings, error logs, and other ways that you interact with the Service.

Usage Data

We collect information about your use of the Service, such as the dates and times of access, browsing history, search, information about the links you click, pages you view, and other information about how you use the Service, and technology on the devices you use to access the Service.

Cookies & Similar Technologies

We and our service providers utilize cookies, pixels, scripts, or similar technologies to operate and manage the Service and improve your experience. These technologies help us to recognize you, customize or personalize your experience, market additional products or services to you, and analyze and optimize your use of the Service, for example to help maintain your preferences. Details about how we use these technologies described in section 7 “Cookies”.

Location Information

For security and performance reasons, for example to detect unusual login activity or provide more useful Suggestions, we may determine the geographic location from which your device accesses our Service using information such as your IP address.

Environment Information

We collect some information about your website environment when you use any plugin, extension, add-on or app (“Software”) offered by Cartsera. We use the information we collect to enforce and prevent violations of our Terms of Service and Software License Agreement.

2. How we use information

How we use the information we collect depends on which Service you use, how you use them, and any preferences you have communicated to us. We use information for the following purposes:

  • To provide and maintain the Service, including optional features that enhance functionality and user experience.
  • To create, manage, and administer your account, including facilitating payments and responding to inquiries.
  • To improve and develop the Service and conduct research, including debugging and identifying or repairing issues that impair functionality.
  • To communicate with you, including sending updates, information about the Service.
  • To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
  • To prevent, detect, and investigate fraud, abuse, security incidents, and violations of our Terms of Service and Software License Agreement.
  • To comply with legal obligations and protect the rights, safety, privacy, and property of users, Cartsera, or third parties.
  • To investigate and resolve disputes or security issues.
  • To enforce our Terms of Service, Software License Agreement and other applicable agreements.

3. How we disclose information

We may disclose your information in the following circumstances:

Service Providers and Business Partners

We may disclose your information to third-party vendors and service providers who support our business operations and help us deliver and improve the Service. This includes third-party hosting, cloud infrastructure, model, analytics, customer support, safety monitoring, communications, payment processing, compliance services, and IT providers. These parties process your information only as necessary to perform services on our behalf, consistent with our and your instructions and applicable law.

Affiliates

We may share your information with affiliates, meaning an entity that controls, is controlled by, or is under common control with, us. They may use your information in a manner consistent with this Privacy Policy.

Third-Party Services and Integrations

The Service may include integrations with or links to third-party websites, applications, or services. If you choose to interact with these third parties, your information may be disclosed to them directly and governed by their own terms and privacy policies. Our linking or integrating with a third party does not imply endorsement or affiliation.

Social Providers

If you register for or log into the Service using a third party platform (like Google or Facebook), they will furnish certain information to us to facilitate your account creation or log-in with us.

With Your Consent

We may disclose your information when you give us permission to do so, including through features of the Service that are designed to share information.

4. How long we keep your information

Cartsera keep your your information only for as long as necessary to operate the Service effectively and to support legitimate business needs such as legal compliance, safety, dispute resolution, and enforcement of our agreements. The appropriate retention period varies depending on the purpose for which the information was collected, its sensitivity, potential risks associated with its use or exposure, and any applicable legal requirements.

Your settings may also influence how long we keep certain types of data. For instance, some temporary interactions with the Service may not appear in your history and could be stored for a limited duration for purposes related to safety and system monitoring.

When your information is no longer needed, Cartsera and its service providers will follow procedures to delete, erase, de-identify, or anonymize it in compliance with applicable laws.

5. Security

We implement appropriate technical and organizational security measures designed to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

6. How to access and control your information

Depending on where you live and the laws that apply in your country of residence, you may have certain rights in relation to your information. These may include the right to access, delete, correct, or transfer your your information; to object to or restrict how we process it; or to withdraw your consent where processing is based on consent.

If you have an account on this site, or have left comments, you can request to receive an exported file of your information we hold about you, including any data you have provided to us. You can also request that we erase any information we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To request your data export file, or submit a data erasure request, you or your authorized agent may contact us at [email protected]. We may request information to verify your identity before processing your request.

7. Cookies

7.1. How we use cookies

We use cookies to manage the Service and to collect information about you and your use of the Service. Cookies help us to recognize you, customize or personalize your experience, market additional products or services to you, and analyze the use of our Service to make it more useful to you. Cookies may also allow us to collect demographic and statistical data and provide this information to our service providers to help deliver their services.

We use cookies for the following purposes:

  • Necessary cookies are required so Cartsera works in the way you expect. This cookies let you log in and out, help remember and process the items in your shopping cart and also help us show you the correct information and preferences associated with your account.
  • Analytics cookies which are used for internal analytics and include cookies from third-party service providers ( like Google Analytics, Google Tag Manager, Cloudflare, Bing or Facebook ). These cookies help us understand the general usage of, and to improve, our Service.
  • Marketing cookies which are used for advertising Cartsera to you, help provide us with aggregated reporting and help us know when marketing content has been shown to you.

7.2. How to manage your cookie preferences

Most browsers allow you to remove or manage cookie functions and adjust your privacy and security preferences. You can often set rules to accept or reject cookies on a per-site basis. Please note that disabling cookies may impact the functionality of the Service, including authentication and personalized features.

Some Internet browsers also may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals.

8. Changes to this Privacy Policy

You can review the most current version of the Privacy Policy at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of this Privacy Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to this Privacy Policy constitutes acceptance of those changes.

9. How to contact us

You can email us at [email protected] if you have any questions about this Privacy Policy.